Welcome to Taskhubb! You've chosen the perfect, all-in-one, platform to get that to-do list to done.

How does Taskhubb work?

Who can create an account?

How do I create an account?

What do I need to get started?

What rules must I follow on Taskhubb?

Where can I go for help?

Taskhubb is a trusted Community Marketplace connecting people who need tasks completed, with those willing to complete those tasks accordingly.

No task is too large or too small. From simple to complex, Taskhubb is here to help - from AirBnB cleanings, Ikea Assemblies, and roadside assistance to grocery delivery, handyman work or even an addition to your home, we provide what's necessary tools to get it done.

Taskhubb is a Community Marketplace that is free to use

With Taskhubb, you can post from millions of jobs and outsource the work you can't, or just don't want to do. But, before posting something that requires a second thought, check your city, state, and the governing guidelines on the legalities of the task. Taskhubb's Community Guidelines prohibits escort and adult services, advertising, and alcohol related tasks (where alcohol-delivery is prohibited).

To create a safe and rewarding environment, users must follow the guidelines posted.

Simply put, no. Posters and Taskers may only communicate and work through Taskhubb. Why?

Anything done outside of the platform can be difficult to prove. If the work is done on the platform we are able to understand the situation from beginning to end.

Therefore, any work done outside of the platform is not allowed. You will not be punished, but you will also not be able to open a dispute if we find proof that any work or communication was conducted outside of the platform.

As a way to imporove communication, you have the option turn on sms within your messenger and reply directly from your mobile device. You also have voice and video calling at you convenience.

Those who don't follow these guidelines must settle their dispute without the help of Taskhubb's resolution team. This can be done on or off the platform.

A Poster is someone looking to get their tasks completed whether online or in person.

Creating a task is easy and free.

Once posted you will begin receiving Offers from interested Taskers. From there you can quickly view profiles and feedback of those you are interested in working with.

Upon selecting a qualified Tasker you will be prompted to place the funds into a secured Escrow Account until the task is marked as completed by the Poster and Tasker. You'll have the tools, such as private messaging (accompanied with optional sms), necessary to communicate the task efficiently without the use of another website or app.

Show others who you are using verification and license badges. These badges show that you have proven your identity and have a license to complete work in a particular area.

A Tasker is someone looking to complete tasks whether online or in person.

Finding tasks is easy and free. Simply search the available tasks in your area to start sending Offers.

Once signed up, you can begin making Offers. If an Offer is accepted you will be notified and can begin work on the day(s) listed. Keep in mind that you must have legal working rights in the United States, or the country in which you reside, and be ages 18 and over.

Funds will be held in a secure Escrow Account until the task is completed as described. You'll have the tools, such as private messaging (accompanied with optional sms), necessary to communicate the task efficiently without the use of another website or app.

Show others who you are using verification and license badges. These badges show that you have proven your identity and have a license to complete work in a particular area.

Taskhubb is currently only available in the United States of America ("USA," "US," and "United States" are used interchangeably). If you live in another country you must follow the current laws and guidelines in the jurisdiction you are located.

You are only able to post tasks in the country you are located. If you are completing tasks, you must be located in the country you are completing the tasks, have local working rights, and be ages 18 and over.

No tasks in your area? You can choose to post your own tasks or wait for the demand to increase. In the meantime you can invite others in your area to view your bookings and create jobs.

Being in escrow means you've entered a legally binding contractual agreement where the funds for the active date are held in a Third Party (Taskhubb) account on behalf of the Poster and Tasker until the task is completed.

Once complete, the funds are automatically dispersed to the respectively.

This essentially means that the app is ready for use but is still needs work to improve your experience on the platform.

We ask that your report any errors, mispellings, and anything you feel does not belong here

Signing up is easy and free for everyone. You must have legal working rights in the United States, or country in which you reside and be ages 18 and over.

Simply sign up here. You will need to provide a name, username, email, and password.

After signing up you will have the ability to update your profile. You can add details such as skills, badges, and a portfolio to increase your odds at earning tasks.

Signing up is easy and free for everyone. You must have legal working rights in the United States, or country in which you reside and be ages 18 and over.

Simply sign up here. You will need to provide a name, username, email, and password.

After signing up you will have the ability to update your profile. You can add details such as skills, badges, and portfolio to increase your odds at earning tasks.

Badges play a vital role in connecting clients with top talent on our platform and assist taskers in identifying serious clients. They are designed to highlight proven expertise, verified identities, and certified professionals. By fostering trust and credibility, badges create a secure environment where clients and taskers can collaborate confidently.

Taskers can obtain various badges to showcase their proficiency, identity verification, and professional certifications. Examples include "Identity Verified," "HVAC Licensed Professional," or "Elite Tasker," indicating top-tier performance based on completed tasks and client feedback. These badges provide tangible proof of your qualifications, experience, and commitment to quality work.

To apply for a badge, ensure that your profile accurately reflects your skills, experience, and certifications. Taskers applying for badges that require professional certifications, such as HVAC or electrical work, may need to provide their license numbers and other relevant documentation. As you complete tasks successfully and receive positive client feedback, your eligibility for higher-tier status and other badges will increase.

Clients benefit from the badge system, as it signals their commitment to hiring reliable and professional taskers. This helps streamline the hiring process and fosters more productive and successful working relationships.

In summary, the Taskhubb badge system empowers clients and taskers by recognizing achievements, verifying identities, and promoting a trustworthy community. Apply for badges today to enhance your profile, increase your visibility, and unlock new opportunities within our platform.

Posting a task and getting quotes is easy and free. You can get started by posting a task here.

When posting a task, be clear on the scope of work, time, and budget as this ensures the Tasker can assess their ability to complete the task properly and in a timely manner. Provide:

• scope of work including clear milestones and deliverables with an end product in sight,
• the time you expect the Tasker to arrive,
• and a reasonable budget that can be adjusted before or after the task is started.

Not sure how much the task should cost? Once signed up you can quickly create a task and receive quotes in minutes.

When posting a task you must consider the amount of time it would take to complete and a fair hourly rate. We encourage Offers to be made at a fair market price so Offers may vary. You are encouraged to select the Tasker based on not only their Offer, but their profile rating, badges, and licenses. As the Poster ("client") you are responsible for choosing a reliable Tasker.

Refer to the Bureau of Labor Statistics for updated trade pricing.

Not sure how much the task should cost? Once signed up you can quickly create a task and receive quotes in minutes.

Tasks expire on the due date if not filled by a Tasker.

You can easily repost the task with a different due date from your dashboard. Simply find the task that expired and select repost.

After a task is completed the Poster must inspect to make sure it was completed as specified and they'll have 48 hours to do this. If you are satisfied and feel that the task is completed, you may release the payment immediately.

If the Poster forgets to release the payment within the 48 hour timeline, it will automatically be released to the Tasker by Taskhubb.

The maximum task price is $9,999 per task milestone. A milestone signifies the completion of a single task within a project with multiple tasks. You are able to create as many milestones per project requirements.

Example: A kitchen renovation that requires a complete teardown.

• $2,500 for demolition and debris removal
• $6,500 to order supplies
• $4,800 for renovation

Alternatively, you may hire different Taskers for different parts of the renovation. For example, you may create a task for the plumbing and another for the electrical.

Keep in mind that if you communicate or agree to any work outside of the Taskhubb platform you are no longer able to file or settle any disputes with the help of Taskhubb's resolution team. Refer to Can I communicate or work outside of Taskhubb for more information.

Badges are a way to verify a Users identity and qualifications. This ensures that the User has completed one or more identity verifications and can be viewed on any Users Profile.

Licences ensure that a User is permitted to perform specialized work in a particular field. Nearly all of the categories listed have specialized skills that require a professional. You as a User must asses whether you have the necessary skills to complete the type or amount of work to be done.

Applying is easy and free. Show others you are the go to verified and a qualified tradesperson in your area. Sign up here to get started.

You can post a task as far out as you need. We suggest that you post tasks closer to the due date because it can sometimes be difficult for Taskers to commit if the task is too far ahead in time. Tasks can be rescheduled once assigned to the Tasker.

Yes, you can assign multiple Taskers to a single task.

Once your task has been posted it will be made public where interested Taskers may begin making Offers. You can view your posted listing on the search page and manage from your dashboard.

You will be notified once you start receiving Offers. From there you can browse and select the best Tasker for the task.

Please note that if you have not provided a payment method you will be prompted to before hiring a Tasker.

Payments are debited from your account and held in escrow until the task is complete.

For now you may only request quotes from a business unless you are provided with a direct link to the Users profile. If you have not created any tasks when requesting the quote, you will be prompted to create one. This task will become public where other Taskers can view and make Offers in case the business or Tasker doesn't respond.

Please note that when sending Offers, the task amount will be placed in escrow to assure the business or freelancer that you have a serious Offer. You will be notified if the business or Tasker accepts or declines the Offer sent.

Sending Offers is easy and free. Simply navigate to the task and select Send Offer. From there you can send a reasonable Offer letting the Poster ("client") know why you are the right person for the task.

When making an Offer you must take into account your hourly rate based on how long it will take to complete the task. If you feel the budget is too low you may make a reasonable Offer letting the Poster ("client") know why you are making the Offer you are.

Refer to the Bureau of Labor Statistics for updated trade pricing.

Yes. Navigate to the task you've made an Offer on from the Search (change Offer) or your dashboard (modify Offer).

Found the task from the Search page? Select send Offer and from there you can send an updated Offer that will replace the old one.

From the dashboard go to jobs to modify the current Offer made.

Yes. Navigate to your Dashboard and select jobs.

Trust and integrity are top priority on the Taskhubb Platform. At Taskhubb we do our best to mitigate any situation that could affect that.

It's important that our community Users are well-informed of any possible fraudulent activity and know what to look out for.

When making Offers keep a look out for suspicious activity and report it so that we can invistigate further. In any situation where you feel a task may go against our guidelines you may report it directly from the listing.

Some examples of potentially suspicious activities to report:

• Suspiciously high valued tasks (e.g. $200 to visit a link)
• Delivery tasks where you have to use your own money
• Tasks that require immediate assistance with no clear profile photo or badges or licenses
• Tasks posted at odd times (e.g. deliver eggs at 2am)
• Forwarding or delivering pre-packed mail or items (e.g. pick up mail and send it off)
• Requests to use your account to advertise products or services elsewhere

If anything seems off, don't hesitate to ask the Poster ("client") for more information or report the task.

Taskhubb welcomes weird and unusual tasks, but they must conform to the guidelines set in place.

This helps make Taskhubb create and maintain a safe and trusted Community Marketplace.

Yes. You may communicate with the Poster to get a clear understanding of the task in order to provide a fair quote. If you feel for any reason that you need to update your Offer, you can do so by finding the task and selecting Update Offer.

Once an Offer has been accepted, the status will change from open to assigned.

If it has been assigned to you, you will receive a notification and the task will appear in your dashboard under jobs. The payment will be securely held in an Escrow Account until the task is completed.

If you have any questions regarding the task, time, or location, you may privately message the Poster from the jobs page in your dashboard. Once complete, the Poster will be notified and have 48 hours to review and release the payment or it will automatically be released.

Should you have any disagreements before the payment is released you may have Taskhubb intervene to help facilitate a possible solution based on the information provided on the Taskhubb Platform only.

Need more merchandise to complete the task? Simply ask the Poster to increase the budget and be sure to explain why.

Community Guidelines are a common set of standards and behaviors that must be followed by all Users. This keeps our community transparent, honest and safe so that everyone can enjoyable experience.

As we grow as a community, the Community Guidelines and Terms of Service will adapt.

At Taskhubb, we're passionate about the community and its important that we work together to maintain a safe and respectful environment. As we continue to grow it's important that our guidelines continue to do the same. We work hard to ensure that everyone has the same experience and are treated fairly.

We help to facilitate a safe, trusted, and transparent work environment and in return, we ask that you help to do the same. If you suspect that, for any reason, any User of the Taskhubb community violates these guidelines to report it.

We take our Community Guidelines serious. If we find that you have violated any of the guidelines we can action to remove any content created by said User (this includes Offers) or cancel or suspend your account and any tasks and contracts.

At Taskhubb, we're passionate about the community and its important that we work together to maintain a safe and respectful environment. As we continue to grow it's important that our guidelines continue to do the same. We work hard to ensure that everyone has the same experience and are treated fairly.

We help to facilitate a safe, trusted, and transparent work environment and in return, we ask that you help to do the same. If you suspect that, for any reason, any User of the Taskhubb community violates these guidelines to report it.

We take our Community Guidelines serious. If we find that you have violated any of the guidelines we can action to remove any content created by said User (this includes Offers) or cancel or suspend your account and any tasks and contracts.

Taskhubb aims to make your experience safe and welcoming. Being part of a community means there are behaviors and guidelines that everyone is expected to follow. This helps to keep our forward goal of building the community in a way that connects those easier and faster than ever.

These are the principles, tied with our Community Guidelines, that uphold our standards in what is expected from Users.

Honesty

Being ethical

Risk vs reward

Rule of thumb

Morals

If you find any task that doesn't seem to fit our Community Guidelines you may report it using the following methods below:

Reporting a task

Reporting a comment

At Taskhubb we value certain standards such as honesty and morality. Abiding by these standards is what ensures all Users have a safe and enjoyable experience whilst using the platform.

In our Community Guidelines we specify certain measures we take for the safety of all users. Users who violate these Guidelines will be subject to account suspension or removal.

Refer to community guidelines for Taskers and community guidelines for Posters for more information.

An individual or a business performing work on behalf of another company. This is accepted as long as an agreement has been made between the Poster and assigned Tasker.

Subcontracting for Posters

Subcontracting for Taskers

Eager to get started? Before joining the Taskhubb Community you must qualify for the below:

6. Account eligibility

7. Account management

Accounts are limited when a User breaches the Community Guidelines set by Taskhubb. These guidelines are in place to keep our community safe and rewarding so those who violate that may be placed on temporary or permanent account limitation.

When your account is limited, in some cases, you may no longer be able to log in or perform actions such as placing Offers.

If you disagree with Taskhubb's decision to limit your account you may appeal it by contacting us here or replying to the email sent explaining the reason why your account was limited. You must explain in detail why you want this limit removed.

You will receive a response from our team within 72 hours our the appeal. If you are reinstated you will receive full access within 24 hours and an email confirmation. If not, you may submit another appeal in 3 months. Accounts permanently limited won't be considered for reinstatement.

In order to place an or assign a task, you must verify your Payment Details. Following the task, the payment will be deducted from the account of the Poster and held safely in the Taskhubb Escrow Account. Prior to releasing a payment, we highly recommend that you check to make sure the task was completed. You'll have 48 hours to verify the task or it will automatically be marked as complete making the process a smooth and efficient one.

The Taskhubb Escrow Account is a cashless payment system. When Offers are accepted the funds are debited from the Posters payment method and held in private account managed by Taskhubb (also know as the "Taskhubb Escrow Account") until the task is completed.

It's purpose is to guarantee payment protection for Taskers, as well as a safe, seamless way to get Posters to complete local tasks. Both Posters and Taskers can rest-assured that the money is tied to a particular task via the Taskhubb Escrow Account; and that the agreed amount will be released only when both parties are satisfied with the work rendered or 48 hours passes.

Tips

Posters can decide whether or not a Tasker deserves a little extra on a task completed successfully. The tipping option becomes available after the Poster releases the payment for a Tasker.

Please note that tipping is not mandatory and is meant as a way to say thank you for a job well done. Users should not feel pressured to tip.

If the task is more complex than initially estimated Users may discuss increasing the budget or making changes to the task.

Increasing budget as a Poster

Increasing budget as a Tasker

Users may increase a tasks budget if the task requires more work or time than originally anticipated.

Both the Tasker and Poster may increase the budget for an assigned task. If the Tasker decides to use this feature, they must contact the Poster and request an increase with a reason detailing the increase. As a Poster, you must first discuss the increase with the Tasker. If agreed, you may increase the budget from the Job Details.

If you, the Poster, does not agree to the increase requested, you may decline it or negotiate a better price with the Tasker. Until you give consent and accept the increase the request will not be accepted. To decline a budget increase simply reply to the Taskers request.

Once a task is assigned you may only make increases the tasks budget.

If you (the Poster) feel that it is necessary to reduce the budget you may cancel the project and duplicate it using the new budget. You must contact support when this happens so that your account won't be affected.

Once a task is marked as complete the Poster will no longer have the option to increase the budget.

Budget increases may only be done while the task is in progress.

When a task is posted and a Tasker is assigned, the first day's budget (or "milestone," "shift") is placed in escrow (or Taskhubb Escrow Account) where it is held securely until the task is completed. Once complete, the Poster must inspect and mark that the task is complete.

If a Poster does not manually release the payment it will be released automatically after 48 hours of the completion date.

Taskhubb aims to keep its Marketplace reasonable and effective. In order to remain focused on this goal, we've set standards and policies in place. Find anything you need to know about pricing and payments below.

Taskhubb aims to keep its Marketplace reasonable and effective. In order to remain focused on this goal, we've set standards and policies in place. Find anything you need to know about pricing and payments below.

When posting tasks Users should always be clear and descriptive in order to avoid confusion between Posters and Tasker.

We understand that tasks aren't always as descriptive as they first seem, so sometimes changes may need to be made. To help you better understand making changes to tasks that have already been posted we've made a guide with everything you need to know.

If changes must be made, it is good to confirm any new details with the parties involved.

In uncertain circumstances, issues may arise where you may need to rescind (or cancel) a task. If you find yourself needing to cancel a task, there are some things to reUser. This post will help to ensure that you are ready to cancel the task.

We, at Taskhubb, take your safety and security very serious. Building a trusted community where Users go to find and post tasks while creating a positive experience is a goal that we wish to maintain.

It's important to note that when accepting Offers or completing tasks, followed by a transaction, through Taskhubb you are initiating a contractual agreement between you, the Poster, and the Tasker. Being a reputation-based platform, there are several tools to utilize when you start receiving Offers and must choose a Tasker including, but not limited to, badges, licenses, reviews and a portfolio. We recommend Users follow our Community Guidelines in order to keep your account in good-standing.

If you feel uncomfortable at any time and in any situation you may contact us here for further assistance. Your questions and concerns remain confidential and are handled seriously. If you feel you may be in danger contact your local authorities immediately.

We've put a list of measures together to help ensure your safety on the Taskhubb Marketplace and make informed decisions.

Your safety and security are of the utmost importance here at Taskhubb. Should you encounter any situation where you feel uncomfortable in any way make sure to contact us right away. We will handle the situation in confidence. If, regardless of reason, you feel that you are in danger, we recommend calling your local emergency line.

Feeling threatened?

Feeling bullied?

Feel that another User is being rude?

What to do if your Tasker has breached Taskhubb's Community Guidelines

What to do if another User is spamming you

Be advised that there may be Users asking you to cancel a task promising you a cash payment instead. If you decide to complete a task or have a task completed in the absence of a safe Escrow payment on the Taskhubb Marketplace you will not receive any assistance in this matter.

Such activity is fraudulent and breaches our Terms & Conditions. In order to stay protected, we highly recommend that you don’t take tasks or payments outside of the Marketplace. Offers promising cash payments to allegedly avoid fees are too good to be true; meaning they’re probably attempting to scam you.

Tasks that are completed via the Taskhubb Marketplace provide Users with a peace of mind. Users are provided with a secure payment system, a dispute resolution, and an experienced support team. If someone promises you a cash payment, we advise you to decline and if you can’t reach a mutual agreement, contact us here for more support.

We value the wellbeing of our Users and constantly try to provide an exceptional user experience for everyone.

We’ve put together a list of useful tips with advice on what to do if you encounter a situation like this. If, for any reason, you feel that something’s not right please don’t hesitate to get in touch with us directly.

When someone on your task is acting suspiciously

When an Offer seems too good to be true

When I've been Offered a more convenient deal outside Taskhubb

If something comes up missing after a task

What to do if another User is spamming you

We, at Taskhubb, value trust and safety. We acknowledge that for you it is important to feel confident and truly believe you’ve chosen the right person for the assigned task. We recommend following these tips and tricks to help you feel more secure.

1. Check for profile badges

2. Request an ID/license:

3. Conduct a local search:

4. Make sure the Tasker(s) you assign shows up:

5. Be careful of the person helping your Tasker:

The team at Taskhubb take the safety and security of our Users extremely serious. If your posted task demands a licensed tradesperson it is important to know that your chosen Tasker must have adequate qualifications.

Official badges are currently only available in the United States; their purpose is to verify that a Tasker is licensed to work in the United States under a judicial form (e.g. as a company). If your Tasker doesn’t live in the US, they may not have a badge on their profile.

The Taskhubb badge service is only available for US citizens only; for now. It's best to verify any licenses before hiring, or arriving to the task site via private chat.

If you want to verify the license yourself you may do so by running their business or license number in your states registry.

We, at Taskhubb, take your safety and security very serious. Building a trusted community where Users go to find and post tasks while creating positive experience is a goal we wish to maintain.

It's important to note that when accepting Offers or completing tasks, followed by a transaction, through Taskhubb you are initiating a contractual agreement between you, the Tasker, and the Poster. Being a reputation-based platform, there are several tools to utilize when you start making Offers and must choose the right task including, but not limited to, badges, licenses, reviews and a portfolio. We recommend Users follow our Community Guidelines in order to keep your account in good-standing.

If you feel uncomfortable at any time and in any situation you may contact us here for further assistance. Your questions and concerns remain confidential and are handled seriously. If you feel you may be in danger contact your local authorities immediately.

We've put a list of measures together to help ensure your safety on the Taskhubb Marketplace and make informed decisions.

Your safety and security are of the utmost importance here at Taskhubb. Should you encounter any situation where you feel uncomfortable in any way make sure to contact us right away. We will handle the situation in confidence. If, regardless of reason, you feel that you are in danger, we recommend calling your local emergency line.

Feeling threatened?

Feeling bullied?

Feel that another User is being rude?

What to do if your Tasker has breached Taskhubb's Community Guidelines

What to do if another User is spamming you

We value the wellbeing of our Users and constantly try to provide an exceptional user experience for everyone.

We’ve put together a list of useful tips with advice on what to do if you encounter a situation like this. If, for any reason, you feel that something’s not right please don’t hesitate to get in touch with us directly.

When someone on your task is acting suspiciously

When an Offer seems too good to be true

When I've been Offered a more convenient deal outside Taskhubb

If something comes up missing after a task

What to do if another User is spamming you

We, at Taskhubb, value trust and safety. We acknowledge that for you it is important to feel confident and truly believe in the person who assigned you the task. We recommend following these tips and tricks to help you feel more secure.

1. Check for profile badges

2. Request an ID/license:

3. Request task or event information beforehand:

With Taskhubb, tasks are mostly completed without incident. But, sometimes things can become more complicated than expected. It's vital that both the Poster and Tasker are on the same page and expect the same results in order to help solve the situation in a timely manner.

Taskhubb Offers free dispute resolution in those unavoidable situations. It's imperative that both the Poster and Tasker try to settle their differences before opening a dispute as the decision will no longer remain in either partys' hands. The decision will be left to our resolution team.

Follow the tips below if you feel you are having trouble with someone in the task.

Tasks can sometimes become more complicated than initially anticipated. Disputes generally occur between Users when there is miscommunication or things don't go as planned.

Taskhubb's dispute process is free and is governed by 3 main dispute phases to help you negotiate reach an agreement satisfactory for all parties involved.

Considering all of the above mentioned conditions have been met, the task is entitled to dispute assistance from the Taskhubb support system. The process has been detailed below.

Stage 1: Negotiations

Stage 2: Taskhubb's assessment

Stage 3: Determination

We understand that the dispute process can be stressful. To make sure the experience as positive and as efficient as possible take into consideration the following tips:

Being in a dispute with a User can be stressful and we totally understand that. Both parties expect a fair payment based on their expectations and the work done on the task. Taskhubb dispute and all other services (besides a commission) are free of charge as a way to help grow relationships within in the community without unnecessary fees. It's also a way of helping you to negotiate more effectively and resolve issues on your own.

We highly recommend that you treat everyone with respect. Inappropriate behavior or actions throughout the dispute process won’t be tolerated. This includes any of the behaviors listed below.

Should you adopt any of the above behaviors, regardless of the nature of the dispute, we reserve the right to stop any relationship with you and direct the payment to the other party. In simple terms, if you are a Taskhubb Tasker, this means you will not be paid, and if you're a Taskhubb Poster, this means that you will not be entitled to negotiate partial payment.

This is done as a way to encourage productive behavior and common decency as it is the foundation on which Taskhubb was developed. Mutual respect renders the best results in any situation. Let’s work together to reach common ground and provide an outcome that is fair and equal for the rightful parties involved.

Communication is the key to resolving any issue. Miscommunication occurs when Users fail to voice their concerns before, during or after tasks. The other party can't read your mind so it's important to communicate any misunderstandings or problems.

Below are steps to help you in this process.

What do I have to do?

What happens next?

Helpful tips in this stage

How long does it take?

This didn't work, what should I do next?

What do I have to do?

What happens next?

Helpful tips in this stage

How long do I have?

What should I do next?

What do I have to do?

What happens next?

Helpful tips in this stage

How long does it take?

What should I do next?

What do I have to do?

What happens next?

How long does it take?

What should I do next if I don't agree with the outcome?

Communication is fundamental for an exceptional user experience on Taskhubb. When both the Posters and Taskers engage in efficient communication their chances of reaching mutual agreements is extremely high. When expectations are aligned with demands, assigned task run smoothly. Below are some tips to help you communicate effectively.

Taskhubb does not allow users to share private information anywhere on the platform. This is a measure taken to prevent spam and protect your privacy and security.

These guidelines have been put in place to help keep you safe as Posters and Taskers and to help keep the Taskhubb platform a safe, fair and rewarding environment for everyone.

Prior to assigning a task, we advise that you use the public comment section to discuss any task related details.

The comment section is visible to Users and the public, but only Users are only able to leave a comment. Use this section to ask questions to make sure all task details have been clarified before getting started.

Please note that you can only comment once your profile has been updated with the details required by Taskhubb (e.g. full name, birth date, phone, bank account, profile picture). Don’t share any private information publicly as it is against Taskhubb Community Guidelines.

You are only able to send private messages once you've assigned or have been assigned to a task. From there you can further discuss and confirm any task information such as the arrival date and time.

Users are still allowed to publicly comment on posts before assigning or being assigned to a task.

Sharing private information in public areas is not allowed as it is a measure we've taken for your safety and privacy and to help prevent spam.

When a task has been assigned simply locate the task from your dashboard and select the icon that says Send Message.

Private messages can be found in your dashboard under Messenger. You may send messages and perform other actions if necessary.

Unfortunately sometimes things happen where Users become unresponsive. Taskhubb is here to help.

Once comments or messages have been posted it can't be edited or removed. The only exception are compulsory comments or messages made when making an Offer on a task.

When an Offer has been withdrawn the comment linked to that Offer will be removed. Following this action, you can make a new Offer and add a new comment.

If you've made or sent a comment or message that you’d like to remove becasue you realized that it breaches the Taskhubb Community Guidelines, you may contact us to help you amend the situation.

Reviews are a way of helping Users to build trust within the community. It also helps other Users to know how reliable and honest you are.

Whether you're posting or completing tasks, leaving fair and truthful feedback is a way of showing your support.

Reviews & star rating:

Job success:

In order to keep reviews honest, they will remain hidden until both users have left their feedback. Both reviews must be submitted within 14 days of completing the task or you'll no longer be able to submit it. If a reveiw is left by only one User it will automatically become visible to the public after this time passes.

All reveiws must adhere to Taskhubb's Community Guidelines. If it is found that a review breaches these guidelines it will be removed.

Reviews and ratings are strict and can only be removed if they are found to have breached any of the guidelines set in place. Once it is removed you will be unable to leave another rating and comment for that that task.

Reviews are essential to building trust and transparency in the Taskhubb community. They're available to the public where they can be used as a reference in the determination process.

Both the Poster and Tasker have 14 days after the task is completed and the payment is released to leave a review. To keep reviews fair, they will be made available after 14 days or after you leave your own.

It's important that reviews are honest and fair. They provide valuable insight into the users performance. This can essentially influence someones decision to work with that User or not.

If everything went great on the project let others know! If, unfortunately, it didn't fair as well, be constructive and considerate so that the User knows what to do better the next time around.

All reviews must follow Taskhubb's Community Guidelines (reference "Taskhubb's Review Guidelines" for specific review guidelines). If any reviews violate these guidelines they will be removed.

Whether you're posting tasks or completing them you should always provide constructive feedback based on your experience. This ultimately helps other Users to make informed decisions.

When leaving a review you should think about whether you'd recommend this person to other Users in the community. It's important that you are honest and clear in all of your reviews.

Reviews on Taskhubb are essential to the community and, especially, the assignment process. It allows users to make the right choice in assigning or being assigned to a task. As a way to maintain trust, integrity and transparency in the community reviews can not be edited or removed.

Reviews are only removed if it violates any of the guidelines set in place by Taskhubb. Reviews left out of anger are also subject to removal.

Users have 14 days after a task is completed and the payment is released, to leave a review. It's important that you utilize that time to make it constructive and provide honest details about your experience.

Taskhubb is a community based on trust and relies on your honesty and transparency in order to help maintain that. Reviews must be fair and honestly recount your experience as this helps other Users to make better and more informed decisions.

Although we don't change or moderate reviews, we reserve the right to remove any that violate any of the guidelines set in place by Taskhubb.

If you've left a review and later decide that you feel it may violate our guidelines contact us. The team will take the proper steps to remove the review. Please note that when it is removed you can't leave another on the same task.

Reviews, star ratings and job success are ways of measuring your performance within the community.

These should all be looked at before working with someone. It gives you an idea of what to possibly expect when posting or working on tasks.

Job success measures your reliability and commitment to tasks.

The higher your rating the more reliable you are considered to be. High ratings help to build trust and a reputation within the community and will ultimately help you to earn the most tasks.

Those with lower ratings cancel tasks more often than others. This ultimately makes it harder to assign and get assigned to a task.

Having low job success provides a negative experience for everyone involved and goes against the guidelines set in place. This will affect your account resulting in limitations or restrictions.

In order to maintain the Taskhubb Marketplace we must charge a commission fee. The commission fee is applied to the end of every task that is completed successfully. All other features and options on the Marketplace are free and will remain free. By providing the features and low commission rates that we do we can continue to build the Marketplace and pay our staff.

Unfortunately with the low commission rates set in place, we can't provide insurance. Posters and Taskers on the Taskhubb Marketplace are independent and simply come to post and find tasks. We don't intervene unless there are questions or a dispute so if you are independent and use the Taskhubb Marketplace you are considered to be truly independent (this includes decisions about insurance).

As a Poster and Tasker you should obtain insurance from the company of your choice and state that in the description of your profile. You may be asked to confirm this upon arrival to the task.